General conditions
Article 1 – Purpose
These General Terms and Conditions of Sale (hereinafter “GTC”) define the rights and obligations of the parties with respect to the reservation and seasonal rental of real estate properties offered by SAS Andersen Properties & Management, whose registered office is located at 14, rue des Serbes – 06400 Cannes, registered with the Cannes Trade and Companies Register under number 883 972 788 (hereinafter “the Agency”).
Any reservation implies full and unconditional acceptance of these GTC.
For the purposes of these Terms, the term “the Agency” refers to SAS Andersen Properties & Management, registered with the Cannes Trade and Companies Register under number 883 972 788, whose registered office is located at 14, rue des Serbes – 06400 Cannes.
For the purposes of these Terms, the term “the Tenant” refers to any natural or legal person making a reservation or entering into a seasonal rental agreement with the Agency.
Article 2 – Duration of the rental
The rental is granted for a fixed term specified in the contract.
The Tenant shall in no event claim any right to remain in the premises beyond the agreed rental period.
Unless otherwise provided, the maximum rental period is 90 consecutive days.
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Check-in: from 4:00 p.m. on the agreed date.
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Check-out: no later than 10:00 a.m. on the agreed date.
Article 3 – Reservation and formation of the contract
The reservation becomes effective upon receipt by the Agency of:
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a deposit equal to 25% of the total rental amount, and
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the contract duly signed by the Tenant.
The balance must be paid no later than 30 days before check-in.
Any reservation made less than 30 days before the rental period must be paid in full at the time of booking.
Article 4 – Prices and taxes
Prices are quoted in euros, inclusive of all taxes (TTC), unless otherwise specified.
They include normal utility charges (water, electricity, heating), unless otherwise indicated.
Additional fees may be applied.
The tourist tax, set by the municipality, is payable by the Tenant and collected by the Agency.
Article 5 – Security deposit
A security deposit is required upon check-in. Its amount, determined by the Agency, varies depending on the property.
The assessment of damages, breaches, or additional costs is at the sole discretion of the Agency, based on the check-out inspection and/or findings made at the end of the stay.
Consequently, the Agency remains the sole decision-maker as to the deductions that may be made from the security deposit. The Tenant agrees to accept this decision, with no right to claim compensation or dispute other than through judicial proceedings.
The remaining balance of the security deposit, if any, will be refunded within a maximum of 30 days after the end of the stay, less any deductions made for damages and/or restoration costs.
Article 6 – Cancellation
Cancellation by the Tenant:
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More than 3 months before the arrival date → 25% penalty of the rental amount.
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Between 4 weeks and 3 months before the arrival date → 50% penalty of the rental amount.
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Less than 4 weeks before the arrival date → 100% penalty of the rental amount.
In case of no-show, the Tenant forfeits 100% of the prepaid rental amount.
Cancellation by the Agency:
In the event of exceptional circumstances or impossibility to provide the rented property, the Agency undertakes to offer an equivalent replacement solution or refund all sums paid, without further compensation.
Article 7 – Obligations of the Tenant
The Tenant expressly undertakes to:
Use of the property
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Occupy the premises peacefully and in accordance with their intended purpose (temporary residential accommodation, excluding any professional, commercial, artisanal, or unlawful activity).
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Not sublet or transfer the rental, even free of charge, without the prior written consent of the Agency.
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Not exceed the maximum number of occupants provided in the contract.
Maintenance and care
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Keep the property in good condition throughout the stay.
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Return the property in the same condition as at check-in.
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Perform routine cleaning (dishes, garbage disposal, tidying, etc.); otherwise, cleaning fees will be deducted from the security deposit.
Liability for damages
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Be responsible for all damages, losses, or breakages occurring in the property or its equipment, whether caused by the Tenant, their guests, or visitors.
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Immediately report to the Agency any incident, damage, or loss occurring in the property.
Respect of rules and neighborhood
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Strictly comply with the rules of the building or residence, where applicable.
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Refrain from any noisy, disruptive, or unlawful behavior.
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Not organize parties, events, or gatherings without the Agency’s prior written consent.
Insurance and security
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Obtain a holiday rental insurance covering rental risks (fire, water damage, theft, civil liability) and provide proof upon request.
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Properly secure the property (doors, windows, shutters) when absent.
Utilities and charges
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Use facilities, appliances, and utilities (internet, electricity, water, heating, air conditioning, etc.) reasonably.
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Excessive or abnormal consumption may result in additional charges.
Sanctions
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In case of breach of any of these obligations, the Agency may immediately terminate the rental without refund and retain all or part of the security deposit to cover damages and incurred expenses.
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The Tenant remains liable for any additional repair or compensation if the deposit is insufficient.
Article 8 – Inventory and condition report
Check-in and check-out inspection
An inventory and condition report may be carried out at check-in and check-out.
If no written objection is made by the Tenant within 24 hours after arrival, the property and its inventory shall be deemed accepted as is.
Exit inspection
At the end of the stay, the Agency shall carry out the check-out inspection.
The Tenant undertakes to be present at the check-out inspection. In case of absence, the Agency’s findings shall be binding upon the Tenant.
Final authority of the Agency
The Agency remains the sole authority regarding the assessment of damages, losses, or breaches noted, and the deductions to be made from the security deposit.
The Tenant waives any dispute, except through judicial proceedings.
Article 9 – Liability
Liability of the Agency
The Agency undertakes to provide a property consistent with the description given to the Tenant, in normal usable condition and compliant with safety and hygiene standards.
However, the Agency’s liability is strictly limited to providing the rented property and shall not be engaged:
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in the event of misuse of the property by the Tenant or their guests,
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in case of theft, loss, or deterioration of the Tenant’s personal belongings,
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in case of neighborhood disturbances, public works, service interruptions (electricity, water, gas, internet, etc.) beyond the Agency’s control,
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in case of accidents, bodily injury, or material damage occurring in the property or its annexes, unless gross negligence by the Agency is proven,
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in case of force majeure or any unforeseeable and unavoidable event preventing the performance of the contract.
Liability of the Tenant
The Tenant is liable for all damages, losses, or deterioration caused to the property, its equipment, or the building’s common areas by themselves, their companions, or their visitors.
Article 10 – Force majeure
Neither party shall be held liable if the performance of its obligations is delayed or prevented due to a case of force majeure, as defined by Article 1218 of the French Civil Code and French case law.
Events considered force majeure include, but are not limited to: natural disasters, fire, flood, epidemics, strikes, administrative restrictions, war, terrorism, or any other unforeseeable and unavoidable event beyond the control of the parties.
In the event of force majeure:
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the contract is suspended for the duration of the event,
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if the impediment is permanent, the contract is automatically terminated without compensation, except for the refund of sums already paid for services not provided.
Article 11 – Personal data
The personal data collected in connection with reservations is processed in accordance with the General Data Protection Regulation (GDPR).
The Tenant has rights of access, rectification, and erasure, which may be exercised by contacting:
📧 contact@andersenproperties.fr
Article 12 – Governing law and disputes
These GTC are governed by French law.
In case of a dispute, the Tenant is encouraged to seek an amicable settlement with the Agency.
Failing that, the matter shall be brought before the competent courts in the jurisdiction of the Agency’s registered office.